Mark Brodie, Jennifer Lai, Jonathan Lenchner, William Luken, Kavitha Ranganathan, Jung-Mu Tang, Maja Vukovic. Support Services: Persuading Employees and Customers to Do what Is in the Community s Best Interest. In Yvonne de Kort, Wijnand IJsselsteijn, Cees J. H. Midden, Berry Eggen, B. J. Fogg, editors, Persuasive Technology, Second International Conference on Persuasive Technology, PERSUASIVE 2007, Palo Alto, CA, USA, April 26-27, 2007, Revised Selected Papers. Volume 4744 of Lecture Notes in Computer Science, pages 121-124, Springer, 2007. [doi]
Abstract is missing.