Judith M. Brown, Steven L. Greenspan, Robert Biddle. Complex activities in an operations center: a case study and model for engineering interaction. In Peter Forbrig, Prasun Dewan, Michael Harrison, Kris Luyten, editors, ACM SIGCHI Symposium on Engineering Interactive Computing Systems, EICS'13, London, United Kingdom - June 24 - 27, 2013. pages 265-274, ACM, 2013. [doi]
Abstract is missing.