The effects of consultant avatar size and dynamics on customer trust in online consultations - researchr publication authors

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Gordon Brown, Michael Prilla. The effects of consultant avatar size and dynamics on customer trust in online consultations. In Florian Alt, Stefan Schneegass, Eva Hornecker, editors, Mensch und Computer 2020 - Tagungsband, Magdebug, Germany, September 6-9, 2020. pages 239-249, ACM, 2020. [doi]

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