Gordon Brown, Michael Prilla. The effects of consultant avatar size and dynamics on customer trust in online consultations. In Florian Alt, Stefan Schneegass, Eva Hornecker, editors, Mensch und Computer 2020 - Tagungsband, Magdebug, Germany, September 6-9, 2020. pages 239-249, ACM, 2020. [doi]
@inproceedings{BrownP20-0,
title = {The effects of consultant avatar size and dynamics on customer trust in online consultations},
author = {Gordon Brown and Michael Prilla},
year = {2020},
doi = {10.1145/3404983.3405591},
url = {https://doi.org/10.1145/3404983.3405591},
researchr = {https://researchr.org/publication/BrownP20-0},
cites = {0},
citedby = {0},
pages = {239-249},
booktitle = {Mensch und Computer 2020 - Tagungsband, Magdebug, Germany, September 6-9, 2020},
editor = {Florian Alt and Stefan Schneegass and Eva Hornecker},
publisher = {ACM},
}