Giorgio Bruno. Requirements Elicitation as a Case of Social Process: An Approach to Its Description. In Stefanie Rinderle-Ma, Shazia Wasim Sadiq, Frank Leymann, editors, Business Process Management Workshops, BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers. Volume 43 of Lecture Notes in Business Information Processing, pages 243-254, Springer, 2009. [doi]
Abstract is missing.