John E. Bucher. Burn out in user services. In Robert W. Lutz, Ellen M. Jacobson, Barbara Rader, editors, Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984. pages 149-150, ACM, 1984. [doi]
@inproceedings{Bucher84,
title = {Burn out in user services},
author = {John E. Bucher},
year = {1984},
doi = {10.1145/800019.800594},
url = {http://doi.acm.org/10.1145/800019.800594},
researchr = {https://researchr.org/publication/Bucher84},
cites = {0},
citedby = {0},
pages = {149-150},
booktitle = {Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984},
editor = {Robert W. Lutz and Ellen M. Jacobson and Barbara Rader},
publisher = {ACM},
isbn = {0-89791-146-6},
}