Abstract is missing.
- Centralized vs. diversified user services: A user's perspectiveC. Purvis. 1 [doi]
- Finding out what people really think about computer use at a universityThomas H. Bennett. 3-4 [doi]
- F.I.S.H.: Factors, interactions, and support for humansRussell L. Brand. 5-8 [doi]
- Online documentation and user servicesKirby W. Fong, Kathryn P. Berkbigler, Roger B. Chaffee, T. R. Girill, Barbara L. Herron, Clement L. Luk, Janet Wallace. 9-10 [doi]
- The microcomputer user services specialist an evolving roleFred Jennes. 11-16 [doi]
- A new role for user servicesTerri Paul, Debbie Bowman, Tammy Day, Tahereh Jafari, Ralph Stranahan. 17-22 [doi]
- Presentation graphicsJerry Martin. 23-26 [doi]
- Handling visual media preparation for Ohio state's computer center workshopsGail S. Peters. 27-33 [doi]
- A microcomputer demonstration and evaluation labAnthony Skrabak. 35 [doi]
- Personal work-stations at the University of WaterlooSandra Ward. 37-43 [doi]
- The Argonne workstation evaluation and demonstration roomDebbie W. Coultis. 45-49 [doi]
- Computing: Taking the first byteAnne Webster, Leila C. Lyons. 51-56 [doi]
- Word processors: A new group of users and what to do with themCarol W. Doherty. 57-58 [doi]
- Supporting microcomputers in a multi-vendor environmentWilliam E. Mihalo. 59-65 [doi]
- Retooling the user support staff of the computer center towards a micro information center facilityBruce L. Rose, Claire K. Rossbach. 67-72 [doi]
- Management of decentralized computing facilitiesJanet D. Hartman. 73-77 [doi]
- Maintaining user service and direction in a complex environmentBill L. Ashmore, F. Russell Helm, Sally D. Haerer. 79-83 [doi]
- Academic support vs. information support: Bringing information management to the community collegeLarry Lambert, Jane-Ellen Miller. 85-90 [doi]
- Information center for administrative data implementation experience at UC BerkeleyCheryl Banister, Laura Kim, Cindy Nelson. 91-99 [doi]
- Experiences with a micro lab networkKathy Heerema, Kit Larsen, Sara Wyant. 101-107 [doi]
- Development of the MIT microcomputer centerZita M. Wenzel. 109-112 [doi]
- Literacy and computer illiteracyAlan Hagen-Wittbecker. 113-116 [doi]
- Computer literacy at Paine CollegeAlice M. Simpkins. 117-119 [doi]
- Micros for students-a computer-intensive environmentRoger S. Pinkham, Edward A. Friedman. 121 [doi]
- Running a micro lab: One year laterKelly Havens. 123-125 [doi]
- Microcomputers as a productivity tool at a satellite campusRichard M. Plishka. 127-129 [doi]
- The design of a low-cost, high-speed local area networkSally D. Haerer, Russell R. Helm, Bill L. Ashmore. 131-134 [doi]
- Functional computer literacyJohn H. Major, Roi Prueher. 135-138 [doi]
- The multiplier effect of computing literacy on user servicesLynda Sloan, Antony Halaris. 139-142 [doi]
- Computers in the humanities: Providing faculty with new toolsSigurd Andersen. 143-148 [doi]
- Burn out in user servicesJohn E. Bucher. 149-150 [doi]
- User services as information centerJoel Cohen, Mark H. Castner. 151-153 [doi]
- AID - access to informal documentationRoger B. Chaffee. 155-159 [doi]
- Project management in an academic computing center: Installing a laser printerDick Hoskins, Thomas Ormand. 161-163 [doi]
- How does a centralized computer center with a large mainframe adapt to the introduction of lots of micros?Howard Strauss. 165 [doi]
- To serve or not to serveAnne Oribello. 167-168 [doi]
- The next step: User-defined microcomputing facilitiesMargaret P. Mize. 169 [doi]
- Software lending libraryKaren W. Allen. 171-172 [doi]
- An automated management system for applications softwareJohn Jacobsen. 173-175 [doi]
- Inter-university consortium for educational computingJean Dexheimer. 177-178 [doi]
- Teaching workshops to college faculty, staff, and administratorsSusan J. Bahr. 179-183 [doi]
- The software sampler workshop: Intermediate training for university microcomputer usersSusan Jenkins. 185-187 [doi]
- Techniques for mass training in basic computer skillsJim D. Mitchell, Joshua E. Yeidel. 189-196 [doi]
- Tracking and planning staff time for an academic computing centerRic Johnston, Dick Hoskins. 197-200 [doi]
- The information center: A unified approach to user servicesJoshua E. Yeidel, George W. Ball. 201-204 [doi]
- User services support levels for microcomputer hardware and softwareAlexandra Sprafka. 205-214 [doi]
- Microcomputer information center and showroom: The creation of a microcomputer storeThomas A. Gerace, William F. Beyer, John M. Tyler. 215-219 [doi]
- An Experiment in senior staff working alongside student consultantsJohn Thornton 0002, Agnes A. Hoey. 221-225 [doi]
- Evolving consulting services into an academic settingEllen M. Jacobson, William A. Newman. 227-230 [doi]