Dick Hoskins, Thomas Ormand. Project management in an academic computing center: Installing a laser printer. In Robert W. Lutz, Ellen M. Jacobson, Barbara Rader, editors, Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984. pages 161-163, ACM, 1984. [doi]
Abstract is missing.