Carol W. Doherty. Word processors: A new group of users and what to do with them. In Robert W. Lutz, Ellen M. Jacobson, Barbara Rader, editors, Proceedings of the 12th annual ACM SIGUCCS conference on User services, Reno, Nevada, USA, November 11-14, 1984. pages 57-58, ACM, 1984. [doi]
Abstract is missing.