Predicting customer loyalty using the internal transactional database

Wouter Buckinx, Geert Verstraeten, Dirk Van den Poel. Predicting customer loyalty using the internal transactional database. Expert Syst. Appl., 32(1):125-134, 2007. [doi]

@article{BuckinxVP07,
  title = {Predicting customer loyalty using the internal transactional database},
  author = {Wouter Buckinx and Geert Verstraeten and Dirk Van den Poel},
  year = {2007},
  doi = {10.1016/j.eswa.2005.11.004},
  url = {http://dx.doi.org/10.1016/j.eswa.2005.11.004},
  tags = {database},
  researchr = {https://researchr.org/publication/BuckinxVP07},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {32},
  number = {1},
  pages = {125-134},
}