Discovering relationships between service and customer satisfaction

Michael Buckley, Ram Chillarege. Discovering relationships between service and customer satisfaction. In Proceedings of the International Conference on Software Maintenance, ICSM 1995, Opio (Nice), France, October 17-20, 1995. pages 192, IEEE Computer Society, 1995. [doi]

References

No references recorded for this publication.

Cited by

No citations of this publication recorded.