Yen Bui. Case-Based Support for Library Reference Services. In Rosina Weber, Michael M. Richter, editors, Case-Based Reasoning Research and Development, 7th International Conference on Case-Based Reasoning, ICCBR 2007, Belfast, Northern Ireland, UK, August 13-16, 2007, Proceedings. Volume 4626 of Lecture Notes in Computer Science, pages 507-516, Springer, 2007. [doi]
Abstract is missing.