Larisa Bulysheva, Michael Yu Kataev, Natalia Loseva. Modeling of Service Time in Public Organization Based on Business Processes. In A Min Tjoa, Li-Rong Zheng, Zhuo Zou, Maria Raffai, Li Da Xu, Niina Maarit Novak, editors, Research and Practical Issues of Enterprise Information Systems - 11th IFIP WG 8.9 Working Conference, CONFENIS 2017, Shanghai, China, October 18-20, 2017, Revised Selected Papers. Volume 310 of Lecture Notes in Business Information Processing, pages 3-11, Springer, 2017. [doi]
@inproceedings{BulyshevaKL17, title = {Modeling of Service Time in Public Organization Based on Business Processes}, author = {Larisa Bulysheva and Michael Yu Kataev and Natalia Loseva}, year = {2017}, doi = {10.1007/978-3-319-94845-4_1}, url = {https://doi.org/10.1007/978-3-319-94845-4_1}, researchr = {https://researchr.org/publication/BulyshevaKL17}, cites = {0}, citedby = {0}, pages = {3-11}, booktitle = {Research and Practical Issues of Enterprise Information Systems - 11th IFIP WG 8.9 Working Conference, CONFENIS 2017, Shanghai, China, October 18-20, 2017, Revised Selected Papers}, editor = {A Min Tjoa and Li-Rong Zheng and Zhuo Zou and Maria Raffai and Li Da Xu and Niina Maarit Novak}, volume = {310}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-319-94845-4}, }