Stephen Burgess, Carmine Sellitto, Carmen Cox, Jeremy Buultjens. User-generated content (UGC) in tourism: Benefits and concerns of online consumers. In Susan Newell, Edgar A. Whitley, Nancy Pouloudi, Jonathan Wareham, Lars Mathiassen, editors, 17th European Conference on Information Systems, ECIS 2009, Verona, Italy, 2009. pages 417-429, 2009. [doi]
Abstract is missing.