Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Ferdinand Burianek, Sebastian Bonnemeier, Ralf Reichwald. Creating Effective Customer Solutions: A Process-Oriented Perspective. IJSSMET, 2(1):15-29, 2011. [doi]
Abstract is missing.