Robin D. Burke, Kristian J. Hammond, Vladimir A. Kulyukin, Steven L. Lytinen, Noriko Tomuro, Scott Schoenberg. Question Answering from Frequently Asked Question Files: Experiences with the FAQ FINDER System. AI Magazine, 18(2):57-66, 1997.
@article{BurkeHKLTS97,
title = {Question Answering from Frequently Asked Question Files: Experiences with the FAQ FINDER System},
author = {Robin D. Burke and Kristian J. Hammond and Vladimir A. Kulyukin and Steven L. Lytinen and Noriko Tomuro and Scott Schoenberg},
year = {1997},
researchr = {https://researchr.org/publication/BurkeHKLTS97},
cites = {0},
citedby = {0},
journal = {AI Magazine},
volume = {18},
number = {2},
pages = {57-66},
}