Daniela K. Busse, Heather Fraser, Carola Fellenz Thompson, Lesley Allan, Patricia Hallstein, Catriona Macaulay, Brinda Dalal. Fault lines of user experience: the intersection of business and design. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Extended Abstracts Volume, Boston, MA, USA, April 4-9, 2009. pages 3305-3308, ACM, 2009. [doi]
Abstract is missing.