Brian S. Butler, Elisabeth Joyce, Jacqueline Pike. Don t look now, but we ve created a bureaucracy: the nature and roles of policies and rules in wikipedia. In Mary Czerwinski, Arnold M. Lund, Desney S. Tan, editors, Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, 2008, Florence, Italy, April 5-10, 2008. pages 1101-1110, ACM, 2008. [doi]
Abstract is missing.