Gülçin Büyüközkan, Mehmet Sakir Ersoy, Gülfem Isiklar. An Intelligent Decision Making System to Support E-Service Management. In Shichao Zhang, Ray Jarvis, editors, AI 2005: Advances in Artificial Intelligence, 18th Australian Joint Conference on Artificial Intelligence, Sydney, Australia, December 5-9, 2005, Proceedings. Volume 3809 of Lecture Notes in Computer Science, pages 1154-1157, Springer, 2005. [doi]
Abstract is missing.