User and design requirements and production of evidence: using incident analysis data to (1) inform user scenarios and bow ties, and (2) generate user and design requirements

Joan Cahill, Una Geary, Ewan Douglas, Simon Wilson, Michael Ferreira, Brian Gilbert. User and design requirements and production of evidence: using incident analysis data to (1) inform user scenarios and bow ties, and (2) generate user and design requirements. Cognition, Technology & Work, 20(1):23-47, 2018. [doi]

@article{CahillGDWFG18,
  title = {User and design requirements and production of evidence: using incident analysis data to (1) inform user scenarios and bow ties, and (2) generate user and design requirements},
  author = {Joan Cahill and Una Geary and Ewan Douglas and Simon Wilson and Michael Ferreira and Brian Gilbert},
  year = {2018},
  doi = {10.1007/s10111-017-0457-8},
  url = {https://doi.org/10.1007/s10111-017-0457-8},
  researchr = {https://researchr.org/publication/CahillGDWFG18},
  cites = {0},
  citedby = {0},
  journal = {Cognition, Technology & Work},
  volume = {20},
  number = {1},
  pages = {23-47},
}