User and design requirements and production of evidence: using incident analysis data to (1) inform user scenarios and bow ties, and (2) generate user and design requirements - researchr publication

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Joan Cahill, Una Geary, Ewan Douglas, Simon Wilson, Michael Ferreira, Brian Gilbert. User and design requirements and production of evidence: using incident analysis data to (1) inform user scenarios and bow ties, and (2) generate user and design requirements. Cognition, Technology & Work, 20(1):23-47, 2018. [doi]

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