Min Cai, Miaohuan Wu, Xinggang Luo, Qianqian Wang, Zhongliang Zhang, Ziling Ji. Integrated Framework of Kansei Engineering and Kano Model Applied to Service Design. International Journal of Human-Computer Interaction, 39(5):1096-1110, March 2023. [doi]
@article{CaiWLWZJ23,
title = {Integrated Framework of Kansei Engineering and Kano Model Applied to Service Design},
author = {Min Cai and Miaohuan Wu and Xinggang Luo and Qianqian Wang and Zhongliang Zhang and Ziling Ji},
year = {2023},
month = {March},
doi = {10.1080/10447318.2022.2102301},
url = {https://doi.org/10.1080/10447318.2022.2102301},
researchr = {https://researchr.org/publication/CaiWLWZJ23},
cites = {0},
citedby = {0},
journal = {International Journal of Human-Computer Interaction},
volume = {39},
number = {5},
pages = {1096-1110},
}