Mixed-initiative social media analytics at the World Bank: Observations of citizen sentiment in Twitter data to explore "trust" of political actors and state institutions and its relationship to social protest

Nadya A. Calderón, Brian D. Fisher, Jeff Hemsley, Billy Ceskavich, Greg Jansen, Richard Marciano, Victoria L. Lemieux. Mixed-initiative social media analytics at the World Bank: Observations of citizen sentiment in Twitter data to explore "trust" of political actors and state institutions and its relationship to social protest. In 2015 IEEE International Conference on Big Data, Big Data 2015, Santa Clara, CA, USA, October 29 - November 1, 2015. pages 1678-1687, IEEE, 2015. [doi]

Abstract

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