Karen Calteaux, Aditi Sharma Grover, Gerhard B. Van Huyssteen. Business drivers and design choices for multilingual IVRs: a government service delivery case study. In Third Workshop on Spoken Language Technologies for Under-resourced Languages, SLTU 2012, Cape Town, South Africa, May 7-9, 2012. pages 29-35, ISCA, 2012. [doi]
Abstract is missing.