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Typefaces and the Perception of Humanness in Natural Language Chatbots

Heloisa Candello, Claudio S. Pinhanez, Flavio de Figueiredo. Typefaces and the Perception of Humanness in Natural Language Chatbots. In Gloria Mark, Susan R. Fussell, Cliff Lampe, m. c. schraefel, Juan Pablo Hourcade, Caroline Appert, Daniel Wigdor, editors, Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017. pages 3476-3487, ACM, 2017. [doi]

Authors

Heloisa Candello

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Claudio S. Pinhanez

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Flavio de Figueiredo

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