Heloisa Candello, Claudio S. Pinhanez, Flavio de Figueiredo. Typefaces and the Perception of Humanness in Natural Language Chatbots. In Gloria Mark, Susan R. Fussell, Cliff Lampe, m. c. schraefel, Juan Pablo Hourcade, Caroline Appert, Daniel Wigdor, editors, Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017. pages 3476-3487, ACM, 2017. [doi]
@inproceedings{CandelloPF17,
title = {Typefaces and the Perception of Humanness in Natural Language Chatbots},
author = {Heloisa Candello and Claudio S. Pinhanez and Flavio de Figueiredo},
year = {2017},
doi = {10.1145/3025453.3025919},
url = {http://doi.acm.org/10.1145/3025453.3025919},
researchr = {https://researchr.org/publication/CandelloPF17},
cites = {0},
citedby = {0},
pages = {3476-3487},
booktitle = {Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017},
editor = {Gloria Mark and Susan R. Fussell and Cliff Lampe and m. c. schraefel and Juan Pablo Hourcade and Caroline Appert and Daniel Wigdor},
publisher = {ACM},
isbn = {978-1-4503-4655-9},
}