Antonio Candiello, Agostino Cortesi. KPIs from Web Agents for Policies' Impact Analysis and Products' Brand Assessment. In Nabendu Chaki, Agostino Cortesi, editors, Computer Information Systems - Analysis and Technologies - 10th International Conference, CISIM 2011, Kolkata, India, December 14-16, 2011. Proceedings. Volume 245 of Communications in Computer and Information Science, pages 192-201, Springer, 2011.
Abstract is missing.