Developing human-centered design approaches: preparing professionals to address complex problems

Monica E. Cardella, Carla B. Zoltowski, William C. Oakes. Developing human-centered design approaches: preparing professionals to address complex problems. In Mark Zachry, Clay Spinuzzi, editors, Proceedings of the 30th ACM International Conference on Design of Communication, SIGDOC 2012, Seattle, WA, USA, October 3-5, 2012. pages 363-364, ACM, 2012. [doi]

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