David Carmel, Elad Haramaty, Arnon Lazerson, Liane Lewin-Eytan, Yoelle Maarek. Why Do People Buy Seemingly Irrelevant Items in Voice Product Search?: On the Relation between Product Relevance and Customer Satisfaction in eCommerce. In James Caverlee, Xia (Ben) Hu, Mounia Lalmas, Wei Wang 0010, editors, WSDM '20: The Thirteenth ACM International Conference on Web Search and Data Mining, Houston, TX, USA, February 3-7, 2020. pages 79-87, ACM, 2020. [doi]
Abstract is missing.