Sara Carrasqueiro, Mónica Oliveira, Pedro Encarnação. Evaluation of Telephone Triage and Advice Services: a Systematic Review on Methods, Metrics and Results. In Anne Moen, Stig Kjær Andersen, Jos Aarts, Petter Hurlen, editors, User Centered Networked Health Care - Proceedings of MIE 2011 - The XXIIIth International Congress of the European Federation for Medical Informatics, Oslo, Norway, August 28-31, 2011. Volume 169 of Studies in Health Technology and Informatics, pages 407-411, IOS Press, 2011. [doi]
Abstract is missing.