Theresa Carroll, Patricia Hendershot. People shortage or people productivity a workload analysis. In Phil Semprevivo, Peggy Semprevivo, Carol Vaughan Ascherfeld, Quentin Ludgin, Elias M. Awad, editors, Proceedings of the eighteenth annual computer personnel research conference, SIGCPR 1981, Washington, D.C., USA, June 4-5, 1981. pages 371-392, ACM, 1981. [doi]
Abstract is missing.