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Understanding the Value of Business Process Configuration

Noel Carroll, Eoin Whelan, Ita Richardson. Understanding the Value of Business Process Configuration. In Witold Abramowicz, Rainer Alt, Klaus-Peter Fähnrich, Bogdan Franczyk, Leszek A. Maciaszek, editors, INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27 - October 1, 2010 in Leipzig, Germany. Volume 177 of LNI, pages 153-167, GI, 2010.

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