Jason Carter, Prasun Dewan. Are you having difficulty?. In Kori Inkpen Quinn, Carl Gutwin, John C. Tang, editors, Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010, Savannah, Georgia, USA, February 6-10, 2010. pages 211-214, ACM, 2010. [doi]
Abstract is missing.