Daniela Grigori, Fabio Casati, Umeshwar Dayal, Ming-Chien Shan. Improving Business Process Quality through Exception Understanding, Prediction, and Prevention. In Peter M. G. Apers, Paolo Atzeni, Stefano Ceri, Stefano Paraboschi, Kotagiri Ramamohanarao, Richard T. Snodgrass, editors, VLDB 2001, Proceedings of 27th International Conference on Very Large Data Bases, September 11-14, 2001, Roma, Italy. pages 159-168, Morgan Kaufmann, 2001. [doi]
Abstract is missing.