Rosalynn Ornella Flores-Castañeda, Wilver Auccahuasi. Process Improvement Model Based on Six Sigma for Administrative Incident Management at a University. In Proceedings of the 2022 10th International Conference on Information Technology: IoT and Smart City, ICIT 2022, Shanghai, China, December 23-25, 2022. pages 365-373, ACM, 2022. [doi]
@inproceedings{CastanedaA22,
title = {Process Improvement Model Based on Six Sigma for Administrative Incident Management at a University},
author = {Rosalynn Ornella Flores-Castañeda and Wilver Auccahuasi},
year = {2022},
doi = {10.1145/3582197.3582257},
url = {https://doi.org/10.1145/3582197.3582257},
researchr = {https://researchr.org/publication/CastanedaA22},
cites = {0},
citedby = {0},
pages = {365-373},
booktitle = {Proceedings of the 2022 10th International Conference on Information Technology: IoT and Smart City, ICIT 2022, Shanghai, China, December 23-25, 2022},
publisher = {ACM},
isbn = {978-1-4503-9743-8},
}