Rosalynn Ornella Flores-Castañeda, Wilver Auccahuasi. Process Improvement Model Based on Six Sigma for Administrative Incident Management at a University. In Proceedings of the 2022 10th International Conference on Information Technology: IoT and Smart City, ICIT 2022, Shanghai, China, December 23-25, 2022. pages 365-373, ACM, 2022. [doi]
Abstract is missing.