Vítor Castro, Carlos Pereira, Victor Alves. Predicting Recurring Telecommunications Customer Support Problems Using Deep Learning. In Cesar Analide, Paulo Novais, David Camacho, Hujun Yin, editors, Intelligent Data Engineering and Automated Learning - IDEAL 2020 - 21st International Conference, Guimaraes, Portugal, November 4-6, 2020, Proceedings, Part II. Volume 12490 of Lecture Notes in Computer Science, pages 184-193, Springer, 2020. [doi]
Abstract is missing.