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Investigating Business Needs Fluctuations on IT Delivery Operations

Victor F. Cavalcante, Silvia Bianchi, Alan Braz, Franklin Amorin, Nelson Nauata. Investigating Business Needs Fluctuations on IT Delivery Operations. In 2014 Annual SRII Global Conference, San Jose, CA, USA, April 23-25, 2014. pages 19-26, IEEE Computer Society, 2014. [doi]

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Victor F. Cavalcante

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Silvia Bianchi

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Alan Braz

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Franklin Amorin

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Nelson Nauata

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