Characterizing Time-Bounded Incident Management Systems

Victor F. Cavalcante, Claudio S. Pinhanez, C. B. de Souza, Rogério de Paula, Ana Paula Appel, Carolina S. Andrade. Characterizing Time-Bounded Incident Management Systems. In 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012. pages 750-759, IEEE Computer Society, 2012. [doi]

@inproceedings{CavalcantePSPAA12,
  title = {Characterizing Time-Bounded Incident Management Systems},
  author = {Victor F. Cavalcante and Claudio S. Pinhanez and C. B. de Souza and Rogério de Paula and Ana Paula Appel and Carolina S. Andrade},
  year = {2012},
  doi = {10.1109/SRII.2012.110},
  url = {http://doi.ieeecomputersociety.org/10.1109/SRII.2012.110},
  researchr = {https://researchr.org/publication/CavalcantePSPAA12},
  cites = {0},
  citedby = {0},
  pages = {750-759},
  booktitle = {2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012},
  publisher = {IEEE Computer Society},
  isbn = {978-1-4673-2318-5},
}