Victor F. Cavalcante, Claudio S. Pinhanez, C. B. de Souza, Rogério de Paula, Ana Paula Appel, Carolina S. Andrade. Characterizing Time-Bounded Incident Management Systems. In 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012. pages 750-759, IEEE Computer Society, 2012. [doi]
@inproceedings{CavalcantePSPAA12, title = {Characterizing Time-Bounded Incident Management Systems}, author = {Victor F. Cavalcante and Claudio S. Pinhanez and C. B. de Souza and Rogério de Paula and Ana Paula Appel and Carolina S. Andrade}, year = {2012}, doi = {10.1109/SRII.2012.110}, url = {http://doi.ieeecomputersociety.org/10.1109/SRII.2012.110}, researchr = {https://researchr.org/publication/CavalcantePSPAA12}, cites = {0}, citedby = {0}, pages = {750-759}, booktitle = {2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012}, publisher = {IEEE Computer Society}, isbn = {978-1-4673-2318-5}, }