Kyunghee Chae, Heeseok Song, Juchoel Choi. A Defection Detection Procedure Using SOM and Markov Chain: A Case of On-line Game Providers. In Jian Chen, editor, The Fourth International Conference on Electronic Business - Shaping Business Strategy in a Networked World. pages 233-238, Academic Publishers/World Publishing Corporation, 2004.
@inproceedings{ChaeSC04,
title = {A Defection Detection Procedure Using SOM and Markov Chain: A Case of On-line Game Providers},
author = {Kyunghee Chae and Heeseok Song and Juchoel Choi},
year = {2004},
tags = {Markov},
researchr = {https://researchr.org/publication/ChaeSC04},
cites = {0},
citedby = {0},
pages = {233-238},
booktitle = {The Fourth International Conference on Electronic Business - Shaping Business Strategy in a Networked World},
editor = {Jian Chen},
publisher = {Academic Publishers/World Publishing Corporation},
isbn = {7-5062-7342-X},
}