Man versus machine: evaluating IVR versus a live operator for phone surveys in India

Dipanjan Chakraborty 0002, Indrani Medhi, Edward Cutrell, William Thies. Man versus machine: evaluating IVR versus a live operator for phone surveys in India. In Bill Thies, Amit Nanavati, editors, Annual Symposium on Computing for Development, ACM DEV '13, Bangalore, India - January 11 - 12, 2013. pages 7, ACM, 2013. [doi]

Abstract

Abstract is missing.