Chris Chambers, Chris Scaffidi. Struggling to Excel: A Field Study of Challenges Faced by Spreadsheet Users. In Christopher D. Hundhausen, Emmanuel Pietriga, Paloma Díaz, Mary Beth Rosson, editors, IEEE Symposium on Visual Languages and Human-Centric Computing, VL/HCC 2010, Leganés-Madrid, Spain, 21-25 September 2010, Proceedings. pages 187-194, IEEE, 2010. [doi]
Abstract is missing.