Does online review given by actual shoppers impact brand attitude of e-commerce platforms?

Abhinav Brahm Chandel, Ashish Chaturvedi, Mukesh Kumar Singh, Rahul Sharma. Does online review given by actual shoppers impact brand attitude of e-commerce platforms?. IJEB, 21(3):295-315, 2026. [doi]

@article{ChandelCSS26,
  title = {Does online review given by actual shoppers impact brand attitude of e-commerce platforms?},
  author = {Abhinav Brahm Chandel and Ashish Chaturvedi and Mukesh Kumar Singh and Rahul Sharma},
  year = {2026},
  doi = {10.1504/IJEB.2026.153181},
  url = {https://doi.org/10.1504/IJEB.2026.153181},
  researchr = {https://researchr.org/publication/ChandelCSS26},
  cites = {0},
  citedby = {0},
  journal = {IJEB},
  volume = {21},
  number = {3},
  pages = {295-315},
}