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To Be or Not to Be ...Human? Theorizing the Role of Human-Like Competencies in Conversational Artificial Intelligence Agents

Shalini Chandra, Anuragini Shirish, Shirish C. Srivastava. To Be or Not to Be ...Human? Theorizing the Role of Human-Like Competencies in Conversational Artificial Intelligence Agents. J. of Management Information Systems, 39(4):969-1005, 2022. [doi]

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