Jerry Cha-Jan Chang, William R. King. The development of measures to assess the performance of the information systems function: a multiple-constituency approach. In ICIS. pages 640-646, 2000. [doi]
@inproceedings{ChangK00:1,
title = {The development of measures to assess the performance of the information systems function: a multiple-constituency approach},
author = {Jerry Cha-Jan Chang and William R. King},
year = {2000},
url = {http://portal.acm.org/citation.cfm?id=359640.359918},
tags = {systematic-approach},
researchr = {https://researchr.org/publication/ChangK00%3A1},
cites = {0},
citedby = {0},
pages = {640-646},
booktitle = {ICIS},
}