Enhancing Repair Service Quality of Mobile Phones by the TRIZ Method

Yao-Lang Chang, Shu-Chin Lai, Chia-Nan Wang. Enhancing Repair Service Quality of Mobile Phones by the TRIZ Method. In Jeng-Shyang Pan, Shyi-Ming Chen, Ngoc Thanh Nguyen, editors, Computational Collective Intelligence. Technologies and Applications - Second International Conference, ICCCI 2010, Kaohsiung, Taiwan, November 10-12, 2010. Proceedings, Part I. Volume 6421 of Lecture Notes in Computer Science, pages 468-481, Springer, 2010. [doi]

Abstract

Abstract is missing.