Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Hsin Hsin Chang, Kit Hong Wong, Po Wen Fang. The effects of customer relationship management relational information processes on customer-based performance. Decision Support Systems, 66:146-159, 2014. [doi]
Abstract is missing.