Embedding Customers' Viewpoint in FMEA: Application in Service

Thuangporn Charoenchokdilok, Pisut Koomsap. Embedding Customers' Viewpoint in FMEA: Application in Service. In Margherita Peruzzini, Marcello Pellicciari, Cees Bil, Josip Stjepandic, Nel Wognum, editors, Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0 - Proceedings of the 25th ISPE Inc. International Conference on Transdisciplinary Engineering, TE 2018, Modena, Italy, July 3-6, 2018. Volume 7 of Advances in Transdisciplinary Engineering, pages 488-495, IOS Press, 2018. [doi]

@inproceedings{Charoenchokdilok18,
  title = {Embedding Customers' Viewpoint in FMEA: Application in Service},
  author = {Thuangporn Charoenchokdilok and Pisut Koomsap},
  year = {2018},
  doi = {10.3233/978-1-61499-898-3-488},
  url = {https://doi.org/10.3233/978-1-61499-898-3-488},
  researchr = {https://researchr.org/publication/Charoenchokdilok18},
  cites = {0},
  citedby = {0},
  pages = {488-495},
  booktitle = {Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0 - Proceedings of the 25th ISPE Inc. International Conference on Transdisciplinary Engineering, TE 2018, Modena, Italy, July 3-6, 2018},
  editor = {Margherita Peruzzini and Marcello Pellicciari and Cees Bil and Josip Stjepandic and Nel Wognum},
  volume = {7},
  series = {Advances in Transdisciplinary Engineering},
  publisher = {IOS Press},
  isbn = {978-1-61499-898-3},
}