Thuangporn Charoenchokdilok, Pisut Koomsap. Integrating Quality Aspect in Service Performance Evaluation for Ease of Service. In Bryan R. Moser, Pisut Koomsap, Josip Stjepandic, editors, Transdisciplinarity and the Future of Engineering - Proceedings of the 29th International Society of Transdisciplinary Engineering (ISTE) Global Conference, TE 2022, Cambridge, MA, USA, July 5-8, 2022. Volume 28 of Advances in Transdisciplinary Engineering, pages 83-92, IOS Press, 2022. [doi]
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