Patrick Y. K. Chau, Shuk Ying Ho, Yihong Yao. The Effects Of Malfunctioning Personalized Services On Users' Trust And Behaviors. In Peter B. Seddon, Shirley Gregor, editors, Pacific Asia Conference on Information Systems, PACIS 2011: Quality Research in Pacific Asia, Brisbane, Queensland, Australia, 7-11 July 2011. pages 40, Queensland University of Technology, 2011. [doi]
@inproceedings{ChauHY11,
title = {The Effects Of Malfunctioning Personalized Services On Users' Trust And Behaviors},
author = {Patrick Y. K. Chau and Shuk Ying Ho and Yihong Yao},
year = {2011},
url = {http://aisel.aisnet.org/pacis2011/40},
researchr = {https://researchr.org/publication/ChauHY11},
cites = {0},
citedby = {0},
pages = {40},
booktitle = {Pacific Asia Conference on Information Systems, PACIS 2011: Quality Research in Pacific Asia, Brisbane, Queensland, Australia, 7-11 July 2011},
editor = {Peter B. Seddon and Shirley Gregor},
publisher = {Queensland University of Technology},
isbn = {978-1-86435-644-1},
}